NO REFUNDS

JEK Travels has a no cash refund policy.  If you are completely unsatisfied with your purchase, you may return the items back to JEK Travels for a store credit only.  Merchandise received will be inspected by JEK Travels. After we have inspected the merchandise, we will notify you via email of the approval or denial of your store credit.

RETURNS/EXCHANGES

The JEK Travels Online Store has a 30 day return or exchange policy. No returns or exchanges are given for purchases after 30 days. Your items must be unworn and in the same condition you received it from JEK Travels. JEK Travels will replace any item(s) deemed to be defective or damaged within 30 days at no charge. JEK Travels will exchange any items due to size as long as the product is unworn and in the same condition as received from JEK Travels. You will be responsible for paying the shipping costs of returning the item(s) to JEK Travels and the return postage of the exchanged item(s). 

You may begin the return process by emailing us at shop@jektravelsllc.com.  Once your return is approved, please send your items to the following address with a note specifying why you are returning your item.

JEK TRAVEL STORE
P.O. BOX 1704
MARTINSBURG, WV 25402

You must receive approval from JEK Travel Store before shipping any items back to JEK Travels. Upon receiving approval from JEK Travels, you will be required to pay the shipping cost to return the items to JEK Travels. You will receive an invoice to pay all shipping for all exchanges.

If you have any additional questions or concerns please feel free to email us at shop@jektravelsllc.ccom.